We want you to be completely satisfied with your purchase from Otherside Clothing Shop. If you are not happy with your purchase, you may return it to us within 30 days of the delivery date for a refund or exchange.

Returns

All returned items must be unworn, unwashed, and in their original condition with all tags attached. We reserve the right to refuse returns that do not meet these conditions. You are responsible for the cost of shipping the item(s) back to us.

Exchanges

If you would like to exchange an item for a different size or color, please contact us to initiate the exchange process. We will ship the replacement item to you once we receive the original item.

Final Sale Items

Some items may be marked as final sale and cannot be returned or exchanged. These items will be clearly marked on the product page.

Refunds

We will process your refund within 10 business days of receiving the returned item. Refunds will be issued in the original form of payment or in store credit.